Vanessa Adams, Susan Armstrong, and Carlene Morrison, Independence County Library staff, recently attended the 15th annual Memphis Area Circulation Conference. The conference, which was held on June 28 at the University of Memphis Ned McWharter Library, focuses on all aspects of helping library staff better serve the public at the circulation desk.
Attendees enjoyed group activities, lectures, and lunch provided by the Memphis Public Library System and the University of Memphis Library. Adams presented a talk on customer service. This is the second year Independence County Library Staff attended the annual conference, and Adams’ first year as a presenter.